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Service and program evaluations
The Legal Services Society regularly evaluates both ongoing services and pilot projects to ensure they are fulfilling their objectives and meeting client needs. The PDFs of these reports are listed below by subject area. For older reports, see our Archive.
Aboriginal services
Building Bridges: Improving Legal Services for Aboriginal Peoples, October 2007
CFCSA services
Collateral Issues & Consensual Dispute Resolution — CFCSA Tariff Survey Report, September 2011
Community Advocate Support Line
Community Advocate Support Line Evaluation, June 2008
Criminal law services
Evaluation of the Expanded Duty Counsel Project (Kelowna) — Final Report, July 2010
Family law services
Nanaimo Justice Access Centre Implementation Evaluation — Final Report, October 2009
Nanaimo Family Justice Services Centre Implementation Phase Evaluation — Final Report, September 2008
Note: The following two documents are additional information completed by the Legal Services Society and the Ministry of Attorney General, and they are to be considered background commentary to the Nanaimo FJSC Evaluation.
Nanaimo Family Justice Services Centre Background and Context, September 2008
Nanaimo Family Justice Services Centre Implementation Phase Evaluation — Addendum, September 2008
Evaluation of LSS Family Services, October 2006
Lawyers
Tariff Lawyer Satisfaction Survey, May 2010
Tariff Lawyer Satisfaction Survey, October 2007
Quality Assurance Initiative Final Report, August 2006
LSS Tariff Review, October 2005:
- Managing for Results: LSS Tariff Renewal — Report
- Managing for Results: LSS Tariff Renewal — Appendices
Tariff Lawyer Satisfaction Survey, January 2005
Tariff Review, 2004
- Phase 1 Report, June 2004
- Phase 2 Report, November 2004
Legal aid
LSS 2011 Public Opinion Poll, April 2011
LSS Client Services Survey, April 2011
LSS 2010 Public Opinion Poll, March 2010
Legal Aid in BC (public opinion poll), March 2009
Legal Problems Faced in Everyday Lives of British Columbians, December 2008
Legal Aid In BC (public opinion poll), March 2008
LSS Client Services Survey, October 2007
Legal Aid in BC (public opinion poll), January 2007
Legal Aid in BC (public opinion poll), January 2006
Public Legal Education and Information
Community Review of LSS Publications on Violence Against Women in Relationships, March 2009
Evaluation of LSS Videos as Means to Communicate Legal Information, July 2009
PLE Review: Reflections and Recommendations on Public Legal Education Delivery in BC, May 2007
Review of Languages Other Than English Public Legal Education and Information Materials, August 2006
Public Legal Education and Information in BC, February 2005:
Intermediary Training: A Review of LSS Regional Conferences, May 2005